Terms and Conditions


1.0 This website (www.bestscientific.co.uk) is operated by Best Scientific. Throughout the site, the terms “we”, “us” and “our” refer to Best Scientific. Best Scientific offers this website,including all information, tools and services available from this site to you, (the user, buyer) conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1.1 By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional terms and
conditions you are made aware of by Best Scientific. These Terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content.

1.2 Please read these Terms and conditions carefully before accessing or purchasing from our website. By accessing or using any part of the site, you agree to be bound by these Terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any related services.

1.3 Any new features, tools or content which are added to the current website shall also be subject to these Terms and conditions. You can review the most current version of the Terms and Conditions via the link on our website. We reserve the right to update, change or replace any part of these Terms and conditions by posting updates and / or changes on said website link. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes / updates constitutes acceptance of those changes.

1.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

1.5 We reserve the right to refuse service to anyone for any reason at any time.

1.6 these terms and conditions cover all activity associated with website www.bestscientific.co.uk

Conditions of use

2.0 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.1 A breach or violation of any of the Terms herein will result in an immediate termination of your Services.

2.2 You agree not to reproduce, duplicate, copy, or exploit any portion of the products shown on this or any of our websites.


3.0 All prices are subject to change without notice.

3.1 We reserve the right to modify or discontinue any prices without notice at any time.

3.2 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product or service.

3.3 Quoted prices apply only to the specific quantities of products stated and do not include any taxes, transportation charges, or other miscellaneous costs not specified.

3.4 All product specifications stated in Seller’s literature are not binding, as products are constantly being improved and or changed.


4.0 All products are subject to return or exchange only according to our Return Policy. (Section 10)

4.1 Certain products may be available exclusively online through the website. These products may have limited quantities and or delivery timescales,

4.1 We reserve the right, but are not obligated to limit the sales of our products or Services to any person, company, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

4.2 All descriptions of products or product pricing are subject to change at any time without notice.

4.3 We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

4.4 We reserve the right to refuse any order.


5.0 All orders are subject to review and final acceptance by Seller at its office in Wroughton, Swindon, Wiltshire in the UK. In the event of any conflict between buyers order and Sellers’ terms and conditions set forth herein, these terms and conditions shall prevail and the issuance of such order by Buyer shall be deemed to be Buyer’s assent to the foregoing.


6.0 After acceptance by Seller, Buyer’s order is not subject to cancellation, change, reduction in amounts, or suspension or delay of shipment, except with Seller’s written consent.
Cancelled orders consented to by Seller are subject to full cancellation charges, based upon expenses incurred by Seller up to the time of cancellation (including a reasonable profit on such expenses). A minimum cancellation charge of 25% will be applied, regardless of the expenses incurred by Seller.

Payment Terms

7.0 Prepayment purchase for all website based orders

7.1 Electronic payment only


8.0 Shipments are made by third party courier and tracking details will be supplied. Your phone number will be forwarded to the courier only for assistance (if required) in making your delivery. All other buyer personal details will remain confidential as per our website privacy policy.

8.1 Product lead times vary. Indicative and estimated delivery times are advised on the website.

8.2 Delivery periods are not guaranteed

8.3 We shall not be liable to you nor to any third-party for any delivery’s that vary in any way from what was originally estimated.

Claims and Shortages

9.0 Claims against Seller for shortages in the amount shipped must be made to Seller within Seven (7) calendar days after receipt of shipment.Claim shall be supported by photographic or other evidence.

Product returns

10.0 Best Scientific, are committed to making sure Buyers are completely satisfied. If by chance a Buyer would like to return a product Best Scientific asks the following:

10.1 Buyer must notify Best Scientific in writing within 7 days of the delivery of their product with the reason for requesting a return

10.2 Buyer must obtain a return authorization number by contacting Seller’s customer service department at +44 (0)1793 812477 or email james@bestscientific.co.uk Return authorizations are valid for 10 days from date of issue.

10.3 Products must be returned in original packaging and the return authorization number must be clearly noted on the shipping carton.

10.4 From 8 to 120 days, a minimum 25% restocking fee for standard products (not special ordered or custom) will be charged for all returns if the item is received in its original packaging and is unopened. Special order or custom product cannot be returned under any circumstances.

10.5 After 120 days returns will not be accepted unless otherwise related to a specific warranty claim, only products found to be defective will be accepted for repair or replacement for a period of one (1) year from date of invoice.

10.6 All returned products are subject to inspection. Products displaying use, misuse, or other damage will not be accepted. It is recommended that returns are packaged with extra due care and attention with suitable materials to protect them in transit.

10.7 Shipping and handling charges will not be refunded.

10.8 Software product does not qualify for a refund.

10.9 Refunds are issued by wire transfer for pre-paid merchandise. Credit card order refunds are issued to the credit card or seller’s open account to which the product was charged.

Limited Warranty

11.0 seller warrants that the products sold by it will, upon shipment, be free of defects in material and workmanship for a period of 12 (twelve) months from the date of shipment. The sole responsibility of seller under these warranties shall be to replace or repair, in place or elsewhere, at seller’s option, any part of parts which are proved to be other than as stated above; provided, however, that written notice is made by buyer to seller within seven (7) calendar days after discovery of the claimed violation of these warranties, but in any event, within the time limits herein specified. Buyer shall bear all expenses for freight, insurance and the risk of loss in transit incident to such replacement or repair. These warranties shall not apply to any product or part thereof which has been subjected to misuse or neglect, damaged by accident, rendered defective by reason of improper installation or by the performance of repairs or alterations outside the seller’s factory, except when performed by seller’s accredited service technician. These warranties shall not apply to any part or parts furnished by buyer or acquired from others at buyer’s request and/or to buyer’s specifications. The implied warranties of merchantability and fitness are excluded. The warranties contained herein are in lieu of any and all other warranties or representations whether expressed or implied and of any other obligation or responsibility of seller to buyer or the use of said product, including without limitation special, incidental, consequential and indirect damages or damages resulting from loss of use, interruption of business, or lost profits, even if the seller has been advised of the possibility of such damages. Notwithstanding the foregoing, in no event shall the seller’s aggregate liability to the buyer and its customers exceed the amount paid for products purchased under this agreement in the prior 6 months. No agreement or understanding bearing upon or extending the warranty or remedies set forth herein will be binding upon seller unless seller had agreed thereto in writing.


12.0 Please contact us for repair information

Accuracy of information

13.0 All product specifications stated in Seller’s literature are not binding. Products are constantly being improved and or changed. We are not responsible if information made available on this site is not accurate, complete or current.

13.1 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

13.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

13.3 We have made every effort to display as accurately as possible the colours and images of our products that appear on the website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

13.4 Any reliance on the material on this site is at your own risk.

Errors Inaccuracies and omissions

14.0 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

14.1 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Customer information

15.0 You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including (but not limited to) your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

15.1 Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please see website.

Optional Tools

16.1 We may provide you with access to third-party tools over which we neither monitor nor have any controls or input

16.2 You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

16.3 Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

16.4 We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Prohibited Uses

17.0 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Limitations of Liability

18.0 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

18.1 In no case shall Best Scientific, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

18.2 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

19.0 These Terms and Conditions shall be governed by and construed in accordance with the laws of the UK, without giving effect to the principles of conflicts of law. Each party hereby irrevocably consents to the venue and jurisdiction of the courts of the UK Each party agrees that all controversies based upon, related to, arising from, or in connection with these Standard Terms and Conditions shall be litigated only in courts situated in the UK.


20.0 Seller collects standard rate VAT on shipments to the UK and Northern Ireland

20.1 Buyers outside the aforementioned states are responsible for their state or local sales/use tax, if any, and any other taxes payable by reason of this transaction.


21.0 You agree to indemnify, defend and hold harmless Best Scientific and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


22.0 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Further information

23.0 Questions about the Terms of Service should be sent to us at james@bestscientific.co.uk

Best Scientific terms and conditions 1st April 2017